The EMA Effect is what our clients have labeled the performance improvement they have experienced post our arrival. Our focus on moving key benchmarks in the appropriate direction helps drive lasting results for our hospital clients.
The EMA Effect is an integrated set of management techniques that combine performance measurement with a relationship oriented approach. Using continuous evaluation, reassessment and 360° feedback loops, we continually refine our processes.
The EMA Effect
Decreasing closure hours allows for paramedics to realize your ED is "always" open and can be relied upon
To maintain increased paramedic runs, the ED will have to be known as "paramedic friendly" with quick offloads and a welcome atmosphere
A more well-run and efficient ED will allow quicker bed turnover resulting in a reduced need to transfer patients and an enhanced admit opportunity
Patient satisfaction will increase dramatically as patients will be seen in a timely manner by Board Certified physicians who truly care about the patient outcome
Increased paramedic runs and fewer transfers will help bolster the census and provide increased potential for admits
EMA's strategies, such as Provider is Triage, will help control ED patient flow, increased efficiency and reduce LWBS
With the support of the hospital medical staff, boarding in the ED can be reduced, increasing bed utilization and reducing the need for closure hours